Privacy Policy

By using the site www.aromascosmetiques.com, you agree to this privacy policy.

1. IDENTITY OF THE DATA PROCESSOR

AROMASCOSMETIQUES FZCO, ifza properties, dubai silicon oasis, UAE
license n° 26186
Its email address is: contact@aromascosmetiques.com
Host: OVH – 6 bis Rue Riquet, 75019 Paris

2. DEFINITION OF PERSONAL DATA

Personal data is information allowing a natural person to be directly or indirectly identified (for example your name, your telephone number, your address, as well as all the data provided when creating your customer account).

3. COLLECTION AND COLLECTION OF DATA

We collect and record data to provide you with the services you wish to benefit from on Aromascosmetiques.com, and in particular when you create a user account, place an order or when you browse our website.

This data is collected from the data you provide to us as well as by the presence of cookies. The information requested when opening a customer account and when placing an order is, unless otherwise stated, mandatory to offer you the services you wish to benefit from. If you fail to provide the required information, we will not be able to provide you with our services.

4. USE OF DATA

The information collected is used by us to:

• Process your orders, purchases, deliveries and offer you after-sales service,
• Contact you, send you information about our products and updates.
• Respond to your queries, questions and/or requests,
• Send you advertising offers where applicable,
• Prevent and prevent fraud, respect our obligations in terms of invoicing and accounting,
• Improve our customer service and your support.

Generally speaking, the personal information that you agree to provide us allows you to place an order on Aromascosmetiques.com and allows us to provide our online sales service, administer our platform and improve our marketing policy.

5. FIGHT AGAINST FRAUD

Aromas cosmetics reserves the right to verify the personal data provided when placing an order on the site www.aromascosmetiques.com and to adopt all necessary measures to verify that the debited account is indeed that of the person placing the order. order. In order to avoid fraudulent payments, proof of identity and/or address may be requested. The site www.Aromascosmetiques.com reserves the right to cancel any order which does not respond satisfactorily to this verification.

6. TRANSMISSION OF DATA TO THIRD PARTY ORGANIZATIONS

Your personal information may be transmitted to our service providers located exclusively in the European Union only to enable us to execute your order, its invoicing or, where applicable, for marketing purposes specific to the site www.Aromascosmetiques.com.

In this context, our service providers may use this data only to carry out their mission. We only share your personal data with our service providers from whom we require sufficient confidentiality and security guarantees in order to protect your data in accordance with applicable regulations. We guarantee that your personal data will not be sold, exchanged or transmitted to another company without your consent, outside the scope of use defined above.

Your personal data may finally be shared with authorized organizations as part of preventive or punitive investigations against illegal activities, fraud, hacking, violations of our conditions of use and situations involving potential threats to the physical security of any person or when the law requires us to do so.

7. CONSERVATION OF YOUR PERSONAL DATA

Purpose	Legal basis	The duration of the conversation
Process your orders, purchases, deliveries and offer you after-sales service,	CONTRACT	Up to 5 years from the last activity on the account (i.e. login to your account or purchase)
Contact you, send you information about our products and in particular keep you informed of new products,	Legitimate interest	Until consent is withdrawn
Carry out satisfaction and opinion surveys,	Legitimate interest	Until consent is withdrawn
Prevent and prevent fraud, respect our obligations in terms of invoicing and accounting,	Legal obligation	Supporting documents required as part of the fight against fraud described in article 5 above: maximum six months from the request Accounting and tax obligations: ten years from the close of the accounting year of the year concerned
Improve your overall experience, our customer service and manage customer relations,	Legitimate Interest and Contract	Up to 5 years from the last activity on the account (i.e. login to your account or purchase)
Respond to your queries, questions and/or requests,	Contract or pre-contractual measures	Up to 5 years from the last activity on the account (i.e. login to your account or purchase)
Send you advertising offers where applicable,	Legitimate interest	Until consent is withdrawn
Improve our customer service and your support.	Legitimate interest	Up to 5 years from the last activity on the account (i.e. login to your account or purchase)

These maximum periods apply unless you request the erasure or cessation of use of your data before the expiration of these periods for a reason compatible with a legal retention obligation imposed on us.

In accordance with the Data Protection Act of January 6, 1978 as amended, you have a right of access, rectification, opposition, right to limitation of processing, erasure, a right to portability and the right to give instructions after death on the personal data concerning you by sending a written request by e-mail on the page https://aromascosmetiques.com/shop/contactez-nous or by mail to the contact details above, in providing your first and last name and postal address.

If necessary, we reserve the right to ask you for proof of identity to respond to your request.

8. DATA SECURITY

We also protect your information offline: only employees or contractors who need to perform a specific job (for example, billing or customer service) have access to personal information. Computers and servers used to store personal information are kept in a secure environment.

Any access to the site www.Aromascosmetiques.com results in the transmission, by the browser, of usage data which is recorded in server log files (“logs”).

We analyze this data for the purposes of maintaining and optimizing the server, and improving the site and related services. They also allow us to detect errors and correct them before they impact the user experience. Finally, this data allows us to protect your data and prevent it from being altered, disclosed or destroyed. In addition, we secure our site and other systems using technical and organizational measures against loss, destruction, access, modification or dissemination of your data by any unauthorized person.

9. CONTACT US / DISPUTES

For any questions relating to this privacy policy, please contact us by email, or by post at the address and identification in article 1.

In the event of a dispute relating to the use of your data, you can contact the National Commission for Information Technology and Liberties (CNIL).